Michael Fariss 18983 Saratoga Glen Place Saratoga, CA 95070 E-Mail: michael@8thDay.com Phone: 408-406-7551 --------------------------------------------------------------------- EDUCATION: --------------------------------------------------------------------- * San Jose State University: B.S. in Software Engineering [2002] GPA: 3.65 with honors * Argosy University: M.S. in Management (in progress) [2010] GPA: 3.67 * UC Berkeley Extension: Certificate in Management (in progress) [2011] GPA: 4.0 * Sun & SJSU Certification Program: UNIX Administration [2000] * CareerTrack: Communications Skills Course [2008] * CareerTrack: Management Course [2009] ---------------- WORK EXPERIENCE: ---------------- --------------------------------------------------------------------- 8th Day Computer Consulting Founder and Manager 1991-Present --------------------------------------------------------------------- * Managed employees, handled billing and provided consulting services. * Wrote custom programs including iPhone web Apps and Linux web acceleration. * Configured routers, setup servers for E-Mail and Internet for individuals and organizations (St. Elizabeth Seaton, PV School District, Old Orchard, Cagen, PV Foundation, SJU & Others). * Trained commercial and private clients how to use Internet, E-Mail, databases and other systems. * Advised and implemented the best ways to utilize technology (for individuals and organizations). * Performed server & client installations, did troubleshooting and setup wired/wireless networks. --------------------------------------------------------------------- Woodside Priory School System Administrator 1996-2009 --------------------------------------------------------------------- PROGRAMMING EXPERIENCE: * Translated user needs into business requirements, then into production-grade programs. * Wrote over 15 database-driven programs in various languages, most are in production today. EXPERIENCE MANAGING PEOPLE & EXECUTING PLANS: * Interviewed, trained & helped manage 7 employees in customer service and tech (separately). * Directed daily meetings, took minutes and prioritized plans according to management's needs. * Created, tracked & reconciled IT budget every year since 1999 (came to within 1% of prediction). * Wrote policies, managed vendor costs, conducted weekly service outage drills with staff. * Documented: test cases, procedures, long-term plans, network upgrades & maintained inventory. * Created a Disaster Recovery Schedule to restore core services after a fire. SYSTEM AND PROJECT MANAGEMENT EXPERIENCE: * Managed over 20 major projects that concurrently involved several departments and contractors. * Achieved more than 99.8% high availability, in a small school, with an extremely small budget. * Built, from the ground up, a 34-building network of 700 computers including server room power, A/C and industrial servers, (E-Mail, file servers, Windows Directory, payroll, databases, redundant Internet and 32 other services, with audited backup, monitoring and paging). [Linux, Mac, Win] * Invented a dynamic method to keep all 1200 users on the Internet, despite failing telephone lines. * Designed & implemented network security systems for sensitive Business Office records. --------------------------------------------------------------------- Hewlett Packard Performance Engineer (SEED) 1997-1998 --------------------------------------------------------------------- * Wrote software tools in C, for running tests on HP-UX (UNIX) web servers including performance tests, then wrote performance assessment reports (SPEC-Web97 benchmark). * Responsible for configuring and optimizing HP-UX (UNIX) servers (and racked drivers) to be tested under load, in order to demonstrate the competitiveness of HP's various products. * Learned various industry "Best Practices" for writing code and doing IT in a large corporation. --------------------------------------------------------------------- High-Speed Internet Co-Op Founder and Manager 1996-2008 --------------------------------------------------------------------- * Offered high-speed Internet access to neighbors for just $8/month. * Achieved this by putting network cables on the fences of 9 neighbors, connected to a common router to share costs. This was extremely uncommon in 1996. * Managed customer relations, provided initial financing of equipment and provided technical support. --------------------------------------------------------------------- Metro Newspapers Internet Content Intern Summer 1995 --------------------------------------------------------------------- * Created a program to automatically generate web pages. * Organized other interns to implement a process that allowed effective collaboration on a large formatting project and finished 3 times faster than expected. * Manually created web pages & graphics (automated tools were rare in 1995). --------------------------------------------------------------------- CORE COMPETENCIES: --------------------------------------------------------------------- * Managed, trained and mentored 17 people, over a 16 year period (part time & full time). * Wrote over 50 well-structured programs in various languages (defined requirements, tested, etc). * Consistently earned praise for my cheerful & professional demeanor while working with others. * Negotiated significantly lower costs (44% off) with vendors including AT&T, ISPs and VARs. * Programmed 15+ databases with GUIs, that are used by 16 people in 7 departments, everyday. * Have performance-tuned over 20 systems, extremely familiar with TCP/IP protocol. * Able to prioritize in a multi-tasking environment & remain organized and on-schedule 91% of time. * Delivered multiple projects to several departments, each with varying needs, on-time or sooner. * Directed other employees who did troubleshooting, repair and configuration of computer systems, with no problems "on my watch" (technical or managerial). * Wrote over 12 binders of clear system documentation for technical and non-technical audiences. * Verbally communicated technical concepts to technical and non-technical people alike. * Requested by peers, to be Project Manager for more than 5 different groups at San Jose State University, including the 5-person Engineering Senior Design Project. * 18 years of experience doing documented IT work for over a dozen schools and private individuals. * Great at time-management (accurate forecasting with Ghant charts), detail-oriented and energetic. * Installed or supervised the installation of hundreds of fiber and copper cables at various campuses. * Setup 500+ professional-grade servers, clients and routers (including AC, raised-floors & racks). --------------------------------------------------------------------- TECHNOLOGY SKILLS: --------------------------------------------------------------------- * Software: Microsoft Word, Excel, PowerPoint, PhotoShop, DreamWeaver, Project, Illustrator, OO.org, InDesign, FileMaker Pro, FileMaker Server +IWP, Sendmail, Squid, PmWIKI, Apache, IIS, VMware. * OS: Win 2000/XP/2003, Mac OS X +Server, UNIX/Solaris, Linux (RedHat, Fedora, Ubuntu, SuSE). * HW: PCs, Mac, Cisco, FortiNet & SonicWALL Routers, Switches, Fiber Optics, Wired & Wireless. * HTML, CSS, C/C++, PERL, PHP, JSP, XML, XSLT, shell scripting, some Java, regular expressions, MySQL, some Oracle 9i, sockets, DNS, backup (Retrospect, scripted, FTP), TCP/IP, net tools (tcpdump, iptraf wireshark, iptables, ebtables, monitoring & paging), 1394b, USB 2.0 & FibreChannel. --------------------------------------------------------------------- VOLUNTEER WORK: --------------------------------------------------------------------- * Santa Cruz Animal Shelter (helping "sell" the general public on adopting a cat) for over a year. * Helped the Bay Area chapter of Habitat for Humanity, build three houses. * Fostered kittens for various bay area animal rescue organizations for over 5 years. * Provided Ham Radio communications during 1989 Loma Prieta earthquake. * Various diabetes bike-a-thons (providing Ham Radio communications). References & recommendations available upon request.